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Troubleshooting
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Select color for CAS message that you wish to troubleshoot

(WARNING)
RED MESSAGE
(CAUTION)
AMBER MESSAGE
(ADVISORY)
CYAN MESSAGE
(STATUS)
WHITE MESSAGE
Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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For AOG assistance contact:

CRC Montreal (YUL)
Quick Links

04/29/24

Message Overview:

ELECTRICAL FAULT
(Advisory)

DDG Reference: ELECTRICAL FAULT
Pilot Action (QRH): ELEC 04-11
System Description: 24-00-00
Schematic Diagram: 24-31-00 - Primary DC-Power System
Wiring Diagram: 24-31-05 - Main Generator

Message Description:

The cyan 'ELECTRICAL FAULT' advisory CAS message indicates an electrical system fault has occurred that causes the loss of redundancy in the display of electrical indications.

Possible Causes:

  • Electrical System Component(s)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

  • AW300-24-0023 - Nuisance "ELECTRICAL FAULT" CAS Message During APU Start
  • AW300-24-0024 - Electrical System - Troubleshooting Tips
  • AW300-24-0038 - Nuisance "ELECTRICAL FAULT" CAS Message Upon Engine or APU Shut Down.
  • AW300-24-0073 - SB100-24-08 - Modification of DC Power Center (DCPC) - System Reactivation.
  • AW300-24-0085 - DC Generator Shaft Spline Wear/Corrosion
  • AW300-24-0141 - Electrical System and Flight Display Issues During Flight
  • AW300-24-0326 - Generator Control Unit PN R3608-005

Forum Articles/Infoservice/Newsletter: None

NOTE:

  • If during engine start a cyan 'ELECTRICAL FAULT' advisory CAS is posted and the MDC shows Fault Code B3-007087, swap the GEN GCUs and monitor if condition follows the GCU.

Quick Links:

Standard Aircraft Configuration for Maintenance AMM 12-00-00-867-803
Electrical/Electronic Safety Precautions AMM 24-00-00-910-801
Electrostatic-Discharge Safety Precautions AMM 24-00-00-910-802
Removal of the Generator Control Unit (GCU) - Primary AMM 24-31-13-000-801
Installation of the Generator Control Unit (GCU) - primary AMM 24-31-13-400-801
Removal of the Generator Power Module AMM 24-31-21-000-801
Installation of the Generator Power Module AMM 24-31-21-400-801
General SPM20-20-00-02-01
Connector Integrity After a Disconnect and Re-Connection SPM20-20-00-02-06

Troubleshooting Recommendations:

  1. Interrogate the MDC as follows:

    1. On the cursor control panel, ensure the toggle switch is to the right and select Anti-Ice, ECS and Fuel buttons simultaneously. The MDC main menu should now be displayed on Display Unit #3.
    2. Using the joystick, select Current Faults (if the fault is active) or Aircraft History to research stored faults. From Aircraft History you can then select Fault Message History and locate the fault. Going into advanced diagnostics will provide an equation ID for the fault identified.
    3. Select the MDC fault or equation from the drop down below to provide additional information to assist in troubleshooting.

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