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(WARNING)
RED MESSAGE
(CAUTION)
AMBER MESSAGE
(ADVISORY)
CYAN MESSAGE
(STATUS)
WHITE MESSAGE
Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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For AOG assistance contact:

CRC Montreal (YUL)
Quick Links

03/18/26

Message Overview:

L WINDOW HEAT FAIL
(Caution)

DDG Reference: None
Pilot Action (QRH): ICE 12-6
System Description: 30-41-00 -Windshield And Side Window Anti-ice 
Schematic Diagram: SSM 30-41-00-101 - Windshield and Side Window Anti-Ice
Wiring Diagram: 30-41-01 - Windshield Temperature Controllers (LHS) - ALL
30-41-09 - Windshield Heater Power-Supply (LHS) - ALL
30-41-13 - Windshield Heater DCU Interface - ALL
30-41-21 - Windshield Heater LO/HI Switching Enable - ALL

Message Description:

The amber 'L WINDOW HEAT FAIL' caution CAS message indicates the respective window heat has failed, and the temperature is too low or too high.

  • The respective windshield controller has sensed temperatures out of tolerance.

Possible Causes:

  • Loose Ground Stud Terminal
  • Left Window Temperature Controller (A159)
  • Left Side Window (MPE59)
  • Left Secondary Power Center (A37)Relay (K65)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin

  • AW300-30-0418 - Windshield and Side Window Temperature Sensor Drift

Forum Articles/Infoservice/Newsletter: None

Flight Operation Notifications Manual (FONM): None

NOTES:

  • The Windshield Heat Controllers and Side Window Heat Controllers are different part numbers.
  • In case of transparency removal, fill the "Transparency Return Form", send a copy to the Bombardier Customer Response Center (CRC) and attach a copy to the returned unit.
  • The Window Sensing Element Curve (Temperature - Resistance Curve) is embedded in the Transparency Return Form, but also provided here for the users convenience.
    side_window_curve40_side_window_system_block

Quick Links:

General Setup for Maintenance
Standard Aircraft Configuration for Maintenance AMM 12-00-00-867-803
Connect Electrical Power to the Aircraft AMM 24-00-00-861-801
Remove Electrical Power from the Aircraft AMM 24-00-00-861-802
Electrical/Electronic Safety Precautions AMM 24-00-00-910-801
Electrostatic Discharge Safety Precautions AMM 24-00-00-910-802
Maintenance Tasks
Removal of the Secondary Power Center (SPC) AMM 24-62-01-000-801
Installation of the Secondary Power Center (SPC) AMM 24-62-01-400-801
Removal of the Secondary Power Center (SPC) Relays AMM 24-62-04-000-801
Installation of the Secondary Power Center (SPC) Relays AMM 24-62-04-400-801
Operational Test of the Side-Window Anti-Ice System AMM 30-41-00-710-802
Removal of the Side-Window Temperature Controller AMM 30-41-05-000-801
Installation of the Side-Window Temperature Controller AMM 30-41-05-400-801
Removal of the Side Window AMM 56-12-01-000-802
Installation of the Side Window AMM 56-12-01-400-802

Troubleshooting Recommendations:

  1. Perform the Operational Test of the Window Heat System in an effort to duplicate the problem reported IAW AMM TASK 30-41-00-710-802.
  2. Locate and inspect ground studs GS2273. Make sure that the electrical connections at ground studs GS2273 is tightened properly.

    40_wshld_ht_fail_image

    40_terminal_board_loose

  3. Check the resistance value of the 3 temp sensors in the respective window. The key to this step is all 3 should be relatively the same. The outside air temp is a factor. The tech can compare resistance readings to that of the known good window on the other side of the aircraft.

    Condition S1 - SG (Resistance) S2 - SG (Resistance) S3 - SG (Resistance)
    at 65°F 339 ±3 Ω (nominal) 339 ±3 Ω (nominal) 339 ±3 Ω (nominal)
    at 80°F 350 ±4 Ω 350 ±4 Ω 350 ±4 Ω
    OPEN Circuit > 500 Ω > 500 Ω > 500 Ω
    SHORT Circuit < 212 Ω < 212 Ω < 212 Ω

    NOTE: An Overheat condition (> 180°F) could cause a L (R) WINDOW HEAT FAIL caution message (i.e. Long exposure to the sun)
    NOTE: R > 430 Ω (180°F) for any valid sensor (Not open or Not short)
    NOTE: If the resistance reading are not nominal and issue is intermittent check connector P173 (Floor disconnect STN 300LHS)

    1. If a sensor reads outside the nominal values without being OPEN/SHORT, or if a variation of resistance is noticed for the same temperature refer to IS Modsum IS100-30-0002/02/03/05 and AW300-30-0418. An OPEN/SHORT sensor will be rejected by the controller.
    2. If resistance values are within range, continue with next step.
    3. If the fault is intermittent the methods below will help reproducing the fault:

      • While respecting the pressurization safety precaution, pressurize the aircraft by step of 1 psi. Measure the resistance of the sensors at each step to confirm if all the sensors are within the nominal values.
      • Freeze the sensors by applying ice in the sensor area and compare the resistance of the 3 sensors. Repeat the reading while applying heat (the heat of the hand can be sufficient) and confirm if the sensors stay inside nominal values.

  4. If troubleshooting is not conclusive, interrogate the MDC as follows:

    •  On the cursor control panel, ensure the toggle switch is to the right and select Anti-Ice, ECS and Fuel buttons simultaneously. The MDC main menu should now be displayed on Display Unit #3.
    • Using the joystick, select Current Faults (if the fault is active) or Aircraft History to research stored faults. From Aircraft History you can then select Fault Message History and locate the fault logged.
    • Select the MDC fault from the drop down below to provide additional information to assist in troubleshooting.

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