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(WARNING)
RED MESSAGE
(CAUTION)
AMBER MESSAGE
(ADVISORY)
CYAN MESSAGE
(STATUS)
WHITE MESSAGE
Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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For AOG assistance contact:

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Quick Links

03/18/26

Message Overview:

L WSHLD HEAT FAIL
(Caution)

DDG Reference: 30-41
L WSHLD HEAT FAIL
Pilot Action (QRH): ICE 12-8
System Description: 30-41-00 - Windshield And Side Window Anti-ice
Schematic Diagram: SSM 30-41-00-101 - Windshield and Side Window Anti-Ice
Wiring Diagram: 30-41-01 - Windshield Temperature Controllers (LHS) - ALL
30-41-09 - Windshield Heater Power-Supply (LHS) - ALL
30-41-13 - Windshield Heater DCU Interface - ALL
30-41-21 - Windshield Heater LO/HI Switching Enable - ALL

Message Description:

The amber 'L WSHLD HEAT FAIL' caution CAS message indicates the respective windshield heat has failed and the temperature is too low or too high.

  • The left windshield controller (A157) has sensed temperatures out of tolerance.

Possible Causes:

  • Left Windshield (MPE57)
  • Left Secondary Power Center (A37) Relay (K63)
  • Left Secondary Power Center (A37) Time Delay Thermal Detector 70 Amp Relay (K107)
  • Ground Stud (GS2269)
  • Left Terminal Block 3
  • Left Windshield Temperature Controller (A157)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

Full Throttle Blog/Forum Articles/Infoservice/Newsletter: None

Flight Operation Notifications Manual (FONM): None

NOTES:

  • The L and R Window Temperature Control circuits and parts (including relays) can be used for troubleshooting if needed (interchange).
  • The Windshield Temperature Controllers and Side Window Temperature Controllers are different part numbers.
  • In case of transparency removal, fill the "Transparency Return Form", send a copy to the CRC and attach a copy to the returned unit.
  • The resistance of windshield sensor check (Rmin < normal resistance < Rmax) Maximum expected sensor resistance using the following formula: Rmax = 0.6*x + 275 Ω, where x is the ambient temp of the windshield in °F. Minimum expected sensor resistance using the following formula: Rmin = 0.8*x + 248 Ω, where x is the ambient temp of the windshield in °F, where °F= (°C * 1.8) + 32.
  • The Windshield Sensing Element Curve (Temperature - Resistance Curve) is embedded in the Transparency Return Form, but also provided here for the users convenience. 
    windshield_curve_chartwindshield_heat_schematic

Quick Links:

General Setup for Maintenance
Standard Aircraft Configuration for Maintenance AMM 12-00-00-867-803
Electrical/Electronic Safety Precautions AMM 24-00-00-910-801
Electrostatic Discharge Safety Precautions AMM 24-00-00-910-802
Connect Electrical Power to the Aircraft AMM 24-00-00-861-801
Remove Electrical Power from the Aircraft AMM 24-00-00-861-802
Maintenance Tasks
Removal of the Secondary Power Center (SPC) AMM 24-62-01-000-801
Installation of the Secondary Power Center (SPC) AMM 24-62-01-400-801
Operational Test of the Secondary Power Center (SPC) AMM 24-62-01-710-801
Removal of the Secondary Power Center (SPC) Relays AMM 24-62-04-000-801
Installation of the Secondary Power Center (SPC) Relays AMM 24-62-04-400-801
Operational Test of the Windshield Anti-Ice System AMM 30-41-00-710-801
Removal of the Windshield Temperature Controller AMM 30-41-01-000-801
Installation of the Windshield Temperature Controller AMM 30-41-01-400-801
Removal of the Windshield AMM 56-11-01-000-802
Installation of the Windshield AMM 56-11-01-400-802
Resistance Check of the Windshield and Windshield Temperature Controller AMM 56-11-01-760-801

Troubleshooting Recommendations:

  1. Perform the Operational Test of the Windshield Heat System in an effort to duplicate the problem reported IAW AMM30-41-00-710-801: Operational Test of the Windshield Anti-Ice System.
  2. Locate and inspect ground studs GS2269. Make sure that the electrical connections at ground studs GS2269 is properly torqued.

    40_wshld_ht_fail_image

  3. Locate and inspect Terminal block TB3, make sure that the electrical connections at window terminals TB3 is properly torqued.

    40_terminal_board_loose

  4. Check the resistance value of the 3 temp sensors in the respective windshield. The key to this step is all 3 should be relatively the same. The outside air temp would be a factor. The tech could compare resistance readings to that of the known good windshield on the other side of the plane.
    Nominal resistance values could be:

    Terminals 65°F 80°F
    S1-SG 307 Ω ±7 Ω 318 Ω ±5 Ω
    S2-SG 307 Ω ±7 Ω 318 Ω ±5 Ω
    S3-SG 307 Ω ±7 Ω 318 Ω ±5 Ω

    Minimum and Maximum values to have a L (R) WSHLD HEAT FAIL caution message:

    Terminals Open Shorted
    S1-SG > 500 Ω  < 225 Ω
    S1-SG > 500 Ω < 225 Ω
    S1-SG > 500 Ω < 225 Ω

    NOTE: An Overheat condition (> 180°F) could cause a L (R) WSHLD HEAT FAIL caution message (i.e. Long exposure to the sun):

    • R > 400 Ω (180°F) for any valid sensor (Not open or short).

  5. Compare the Temp Sensors resistance values to the known good Temp Sensors resistance values of the windshield on the Right side

    1. If a sensor reads outside the nominal values without being OPEN/SHORT, or if a variation of resistance is noticed for the same temperature refer to IS Modsum IS100-30-0002/02/03/05 and AW300-30-0418. An OPEN/SHORT sensor will be rejected by the controller and the system will continue to be serviceable.
    2. If resistance values are within range, continue with next step.
    3. If the fault is intermittent the methods below will help reproducing the fault:

      • While respecting the pressurization safety precaution, pressurize the aircraft by step of 1 psi. Measure the resistance of the sensors at each step to confirm if all the sensors are within the nominal values.
      • Freeze the sensors by applying ice in the sensor area and compare the resistance of the 3 sensors. Repeat the reading while applying heat (the heat of the hand can be sufficient) and confirm if the sensors stay inside nominal values.

    4. If the resistance reading are not nominal and issue is intermittent check connector P173 (Floor disconnect STN 300LHS)

  6. Inspect Secondary Power Center (A37) Relay (K63) and Time Delay Thermal Detector 70 Amp Relay (K107) for signs of overheat.
  7. If troubleshooting is not conclusive, interrogate the MDC as follow:

    • On the cursor control panel, ensure the toggle switch is to the right and select Anti-Ice. ECS and Fuel buttons simultaneously. The MDC main menu should now be displayed on Display Unit #3
    • Using the joystick, select Current Faults (if the fault is active) or Aircraft History to research stored faults. From Aircraft History you can then select Fault Message History and locate the fault logged.
    • Select the MDC fault from the drop down below to provide additional information to assist in troubleshooting.

60_l_secondary_power_distribution

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