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(WARNING)
RED MESSAGE (CAUTION)
AMBER MESSAGE (ADVISORY)
CYAN MESSAGE (STATUS)
WHITE MESSAGE Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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02/04/26

Message Overview:

Message Name:

SOFTWARE FAULT

Message Code:

B3-471446

Associated CAS:

None

Reporting LRU: FSU 1
System Description: 46-00-00 - Integrated Flight Information System (IFIS)
Schematic Diagram: 46-21-00 - Integrated Flight Information System (IFIS)
Wiring Diagram: 46-21-01 - File Server Unit (FSU)

Message Description:

File Server Unit (FSU) software detected a software fault. There will be a mis-configuration of the FSA software.

Possible Causes:

  • File Server Unit 1 (FSU 1) Software Application (FSA-5000)
  • Left File Server Unit (FSU 1) (A221)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

  • AW300-46-0299 - IFIS Loading Lockup of Jeppesen Electronic Chart Database

Full Throttle Blog/Forum Articles/Infoservice/Newsletter: 

Flight Operation Notifications Manual (FONM): None

NOTES:

  1. The FSA-5000 must be installed prior to enabling applications.
  2. The FSA-5000 must be installed prior to installing the databases.

Rockwell Collins References:

  1. Encrypted Application Key Enabling, refer to the IFIS Installation manual (Rockwell Collins CPN 523-0780854) for installation specifics.
  2. Subscription Database Installation, refer to the Field Loadable Software Installation Manual (Rockwell Collins CPN 523-0806267).
  3. Rockwell Collins IFIS-5000 SIL 1-03 for the procedures of FSU software loading and subscription database installation.
  4. Pro Line 21 Continuum IFIS-5000 Installation Manual (Rockwell Collins CPN 523-0780854).
  5. Field Loadable Software Installation Manual (Rockwell Collins CPN 523-0806267).
  6. CPAS-3000 Data Loader Operator's Guide (Rockwell Collins CPN 523-0790386).

Quick Links:

General Setup for Maintenance
Standard Aircraft Configuration for Maintenance AMM 12-00-00-867-803
Electrical/Electronic Safety Precautions AMM 24-00-00-910-801
Electrostatic Discharge Safety Precautions AMM 24-00-00-910-802
Maintenance Tasks
Operational Test of the Single Integrated Flight Information System (IFIS) AMM 46-21-00-710-801
Load the FSA-5000 Application Software to the File Server Unit (FSU) AMM 46-21-01-970-801
Load the Electronic Charts Database to the File Server Unit (FSU) AMM 46-21-01-970-803
Removal of the File Server Unit (FSU) AMM 46-21-01-000-801
Installation of the File Server Unit (FSU) AMM 46-21-01-400-801

Troubleshooting Recommendations:

  1. Load the FSA-5000 Application Software to the Left File Server Unit (FSU 1).
    NOTES: Make sure a fresh copy of the software is obtained to avoid the chance of loading a corrupt copy.
  2. Interchange Left File Server Unit (A221) with Right File Server Unit (A222) and reload FSA-5000 Application Software if necessary.
  3. Do close out.

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