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WHITE MESSAGE Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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04/07/21

Message Overview:

Message Name:

SOFTWARE FAULT

Message Code:

B3-471478

Associated CAS:

None

Reporting LRU: FSU 2
System Description: 46-00-00
Schematic Diagram: 46-21-00
Wiring Diagram: 46-21-03

Message Description:

File Server Unit (FSU) software detected a software fault. There will be a mis-configuration of the File Server Unit (FSU) Software Application (FSA) software.

Possible Causes:

  • File Server Unit 2 (FSU) Software Application (FSA-5000)
  • Right File Server Unit 2 (FSU) (A222)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

  • AW300-46-0299 - IFIS Loading Lockup of Jeppesen Electronic Chart Database

Forum Articles/Infoservice/Newsletter: None

Fault Confirmation Procedure: Check FSA-5000 software version installed on the FSUs. Refer to Rockwell Collins Service Information Letter IFIS-5000 SIL 1-03.

Quick Links:

Load the FSA-5000 Application Software to the File Server Unit (FSU) AMM 46-21-01-970-801
Removal of the File Server Unit (FSU) AMM 46-21-01-000-801
Installation of the File Server Unit (FSU) AMM 46-21-01-400-801
Load the Encrypted Application Key (EAK) to the External Compensation Unit (ECU) AMM 46-21-17-970-801
Removal of the External Compensation Unit - IFIS AMM 46-21-17-000-801
Installation of the External Compensation Unit - IFIS AMM 46-21-17-400-801
Wiring - Maintenance Practices - ALL SPM 20-12-00-02
Wire Repair - Maintenance Practices - ALL SPM 20-12-10-02
Electrical Connectors - Maintenance Practice - ALL SPM 20-20-00-02

Troubleshooting Recommendations:

  1. Load the FSA-5000 Application Software to the Right File Server Unit (FSU 2).
    NOTE: Make sure a fresh copy of the software is obtained to avoid the chance of loading a corrupt copy.
  2. Swap Right File Server Unit (A222) with Left File Server Unit (A221) and reload FSA-5000 Application Software if necessary.
  3. Do close out.

NOTE:

  1. The FSA-5000 must be installed prior to enabling applications.
  2. The FSA-5000 must be installed prior to installing the databases.

Rockwell Collins References:

  1. Encrypted Application Key Enabling, refer to the IFIS Installation manual (Rockwell Collins CPN 523-0780854) for installation specifics.
  2. Subscription Database Installation, refer to the Field Loadable Software installation Manual (Rockwell Collins CPN 523-0806267).
  3. Rockwell Collins IFIS-5000 SIL 1-03 for the procedures of FSU software loading and subscription database installation.
  4. Pro Line 21 Continuum IFIS-5000 Installation Manual (Rockwell Collins CPN 523-0780854).
  5. Field Loadable Software Installation Manual (Rockwell Collins CPN 523-0806267).
  6. CPAS-3000 Data Loader Operator's Guide (Rockwell Collins CPN 523-0790386).

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