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(WARNING)
RED MESSAGE
(CAUTION)
AMBER MESSAGE
(ADVISORY)
CYAN MESSAGE
(STATUS)
WHITE MESSAGE
Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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Quick Links

01/25/21

Message Overview:

APU GEN FAIL
(Caution)

DDG Reference: 24-20
Pilot Action (QRH): ELEC 04-4
System Description: 24-31-00
24-64-00
Schematic Diagram: 24-31-01
Wiring Diagram: 24-31-09
24-31-17

Message Description:

The APU Generator has failed.

The amber 'APU GEN FAIL' caution CAS message will be posted when the following conditions occurs:

  • APU SW is not turned OFF and APU On-Speed Mode Ready for Gener.
    AND;
  • APU GEN is not producing voltage between 24V & 31.5V

    OR;
  • Left APU CONTACTOR and Right APU CONTACTOR are not closed
    AND;
  • Aircraft is not WOW

    OR;
  • EXTERNAL DC CONTACTOR is not closed.

Possible Causes:

  • Aircraft system failure
  • Electrical System component(s)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

  • AW300-24-0073 - SB100-24-08 - Modification of DC Power Center (DCPC) - System Reactivation
  • AW300-24-0085 - DC Generator Shaft Spline Wear/Corrosion
  • AW300-24-0326 - Generator Control Unit PN R3608-005

Forum Articles/Infoservice/Newsletter: None

Quick Links:

Removal of the APU Generator AMM 24-31-09-000-801
Installation of the APU Generator AMM 24-31-09-400-801
Operational Test of the APU Generator AMM 24-31-09-710-801
Removal of the Auxiliary Power Contactor AMM 24-61-13-000-801
Installation of the Auxiliary Power Contactor AMM 24-61-13-400-801
Operational Test of the Auxiliary Power Contactor AMM 24-61-13-710-801
Wiring - Maintenance Practices - ALL SPM 20-12-00-02
Wire Repair - Maintenance Practices - ALL SPM 20-12-10-02

Troubleshooting Recommendations:

  1. Interrogate the MDC as follows:

    1. On the cursor control panel, ensure the toggle switch is to the right and select Anti-Ice, ECS and Fuel buttons simultaneously. The MDC main menu should now be displayed on Display Unit #3.
    2. Using the joystick, select Current Faults (if the fault is active) or Aircraft History to research stored faults. From Aircraft History you can then select Fault Message History and locate the fault. Going into advanced diagnostics will provide an equation ID for the fault identified.
    3. Select the MDC fault or equation from the drop down below to provide additional information to assist in troubleshooting.

      advanced_diagnostics

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