07/17/23
Message Overview:
Message Description:
This maintenance message is generated by the Fuel Quantity Gauging Computer (FQGC) and no EICAS message is associated with it. This fault will prevent automatic and manual pressure refueling.
NOTE: Extremely low ambient temperature (below -40°C (-40°F)) can create a false high level indication or trigger a fault.
Possible Causes:
- High Level Sensor (HLS) (LH) (MT15)
- Fuel Quantity Gauging Computer (FQGC) (A57)
- Associated Wiring
Troubleshooting Tips:
Advisory Wire/Service Bulletin:
- SB100-28-07 - SPECIAL CHECK/MODIFICATION - Fuel Management and Quantity Gauging System (FMQGS) - Fuel Wing Tanks High Level Sensor Connector
Forum Articles/Infoservice/Newsletter: None
If HLS found to be defective by the FQGC, automatic and manual refueling will not be possible. If outside temperature is very cold and refueling is impossible due to one or both Hi Level sensors drifting out of nominal value, heating up the Hi Level sensor could temporarily solve this type of failure.
Quick Links:
| Pressure Refueling | AMM 12-11-01-650-801 |
| Suction Defueling | AMM 12-11-09-650-801 |
| Drain Water from the Fuel Tank | AMM 28-10-00-680-801 |
| Built-In Test of the Fuel-Quantity Gauging System | AMM 28-41-00-740-801 |
| Removal of the Fuel Quantity Computer | AMM 28-41-01-000-801 |
| Installation of the Fuel Quantity Computer | AMM 28-41-01-400-801 |
| Removal of the Fuel Quantity Probe | AMM 28-41-13-000-801 |
| Installation of the Fuel Quantity Probe | AMM 28-41-13-400-801 |
| Capacitance Check of the Fuel Quantity Probes | AMM 28-41-13-760-801 |
| Cleaning of the Fuel Quantity Probes | AMM 28-41-13-160-801 |
| Removal of the High Level Sensor | AMM 28-41-17-000-801 |
| Installation of the High Level Sensor | AMM 28-41-17-400-801 |
| Wiring - Maintenance Practices - ALL | SPM 20-12-00-02 |
| Wire Repair - Maintenance Practices - ALL | SPM 20-12-10-02 |
| Electrical Connectors - Maintenance Practice - ALL | SPM 20-20-00-02 |
Troubleshooting Recommendations:
- If the ambient temperature is extremely low (below -40°C (-40°F)), bring the aircraft inside or wait for temperature to rise. If the message disappears, there is no fault with the system.
- Interchange left and right High Level Sensors.
- If fault follows, replace sensor.
- If fault does not follow, go to next step.
- Check wiring between FQGC (A57) and left High Level Sensor (MT15).
- If wiring is found serviceable, go to next step.
- Re-rack the Fuel Quantity Gauging Computer (FQGC). Is the fault message still present?
- If YES, go to next step.
- If NO, do close out.
- If fault continues, replace FQGC.
- Do close out.