Message Name:

GALLEY CONTROL PANEL DISPLAYS LRU STATE "UPDATE REQUIRED"

Galley Control Panel (GCP) displays "update required" LRU status on CMS equipment page.

• One or more LRUs of the nice® HD CMS/IFE system are missing a correct software update:

  • Missing/ Incomplete DRM Update Procedure
  • Missing/ Incomplete LRU Update (e.g. after LRU exchange)
  • Wrong Configuration Software DataBase (CSDB) Used

• Ensure the nice® HD system is booted up completely (power on and wait for about 5 minutes to ensure proper system status reporting).
• On Galley Control Panel (GCP) navigate to home, CMS equipment page, select item "system software" and ensure the aircraft MSN is contained in "current p/n" (e.g. for Challenger C350, MSN 20613: p/n SCDC350-20613-A or p/n SCDC3-20613-04A).
  NOTE: If p/n is incorrect, contact the Bombardier Customer Response Center (CRC) for further instructions.

Advisory Wire/Service Bulletin:

• SB 350-44-001 - MODIFICATION - Cabin Management System (CMS) - System Configuration Database Software Update

Forum Articles/Infoservice/Newsletter:

• EIU3009-SIL44-0001 - Ethernet Interface Unit: Increased time required for device update
• EIU Replacement Checklist - Checklist for EIU3009-001-001 replacement

• To check for release of updated System Software - Configuration Server Database (CSDB), please refer to Bombardier CIC webpage technical library, Service Bulletins for Challenger 350.
• Respective Lufthansa Technik "Engineering Bulletin Component" (EBC) documents are provided on this page as well.

More details in the nice® HD CMS/IFE system are available within the Lufthansa Technik document C-ABT207-UG-001, CL350 nice® HD Technical User Guide (TUG).

In reference to the Software Load Procedure for nice® HD on CL350 (C-ABR142-UG-001), chapter 3.

1. Identify the LRU to be updated.
2. Identify if any special tools are required.
3. Perform an update of the affected LRU.
4. Do close out.