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(WARNING)
RED MESSAGE (CAUTION)
AMBER MESSAGE (ADVISORY)
CYAN MESSAGE (STATUS)
WHITE MESSAGE Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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04/28/20

Message Overview:

Fault Message:

SDU ORT/CONFIG STRAPS INCOMPATIBLE

Fault Code:

23100C5SC

Associated CAS:

None

Reporting LRU: Satellite Data Unit (SDU)
System Description: 23-13-00
Schematic Diagram: 23-13-00 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Wiring Diagram: 23-13-09 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Fault Description:

Configuration Strapping and Owner's Requirement Table (ORT) are incompatible.

Possible Causes:

  • Satellite Data Unit (SDU) (A228)

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

AW 700-23-0584 - Honeywell SDU-600 Obsolescence

AW 700-23-0756 - MCS-7000 Obsolescence

SB 700-23-001 - Modification MCS-6000 SATCOM

SB 700-23-043 - Modification MCS-7000 SATCOM

Forum Articles/Infoservice/Newsletter: None

Quick Links:

Configuration Settings of the Satellite Data Unit AMM 23-13-01-860-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Upload of the Owner Requirements Table (ORT) into the Satellite Data Unit AMM 23-13-01-970-802 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Download of the Owner Requirements Table (ORT) from the Satellite Data Unit AMM 23-13-01-970-803 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Commissioning and Maintenance Terminal Interface (CMTI) and Owner Requirements Table (ORT) Software General Instructions AMM 23-13-01-970-804 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Troubleshooting Recommendations:

  1. Make sure that the strap settings of the SDU are correct for the specified aircraft configuration.
  2. Make sure that the ORT is installed correctly for the specified aircraft configuration. Reload the ORT as required. Is the fault still present?

    1. If NO, do close out.
    2. If YES, continue with next step.

  3. Replace the SDU.
  4. Do close out.

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