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Troubleshooting
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Select color for CAS message that you wish to troubleshoot

(WARNING)
RED MESSAGE
(CAUTION)
AMBER MESSAGE
(ADVISORY)
CYAN MESSAGE
(STATUS)
WHITE MESSAGE
Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

For AOG assistance contact:

CRC Montreal (YUL)
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HF Antenna Coupler Pressure

Replacement of the HF Antenna Coupler is never required if due to low pressure. Checking the HF Antenna Coupler pressure is not a troubleshooting step in service. Neither required is the recharging the coupler pressure per AMM TASK 23-12-05-780-802. The HF Antenna Coupler is considered ¨on-condition¨ and only requires replacement if the troubleshooting clearly identifies the coupler has a fault.

Satellite Data Unit Troubleshooting

To help access and identify faults, refer to the following Troubleshooting guide:

If checks above are found satisfactory, continue with the following Troubleshooting guide:

Datalink Departure Clearance Limitation:

There is an operational condition affecting the Air Traffic Control (ATC) Data Link Departure Clearance Request (RCD) for Telelink equipped aircraft, where the Flight ID embedded in the RCD downlink message does not correlate with the aircraft identification entered in the Flight Plan. This may result in the following message "RCD REJECTED FLIGHT PLAN NOT HELD REVERT TO VOICE PROCEDURE”.

Please refer to the following AW for details and work around:

  • AW700-23-0664 - Telelink - FLT ID Embedded in DEPART Clearance Downlink message
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