background
x
loader
Troubleshooting
arrow By ATA By Message Color By Observed Faults By CAIMS By Tips

Select color for CAS message that you wish to troubleshoot

(WARNING)
RED MESSAGE (CAUTION)
AMBER MESSAGE (ADVISORY)
CYAN MESSAGE (STATUS)
WHITE MESSAGE Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

This page includes :

For AOG assistance contact:

CRC Montreal (YUL)
Quick Links

04/28/20

Message Overview:

Fault Message:

SDU USER ORT ERROR

Fault Code:

23100DESC

Associated CAS:

None

Reporting LRU: Satellite Data Unit (SDU)
System Description: 23-13-00
Schematic Diagram: 23-13-00 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Wiring Diagram: 23-13-09 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Fault Description:

Error in the ORT Partition (Owner's Requirement Table). User ORT partition may not be set correctly for the specified aircraft configuration.

Possible Causes:

None

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

AW 700-23-0584 - Honeywell SDU-600 Obsolescence

AW 700-23-0756 - MCS-7000 Obsolescence

SB 700-23-001 - Modification MCS-6000 SATCOM

SB 700-23-043 - Modification MCS-7000 SATCOM

Forum Articles/Infoservice/Newsletter: None

Quick Links:

Configuration Settings of the Satellite Data Unit AMM 23-13-01-860-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Upload of the Owner Requirements Table (ORT) into the Satellite Data Unit AMM 23-13-01-970-802 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Download of the Owner Requirements Table (ORT) from the Satellite Data Unit AMM 23-13-01-970-803 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Commissioning and Maintenance Terminal Interface
(CMTI) and Owner Requirements Table (ORT) Software General Instructions		 AMM 23-13-01-970-804 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Troubleshooting Recommendations:

  1. Make sure that the ORT is installed correctly for the specified aircraft configuration. Reload the ORT as required.
  2. Upload the ORT table into the SDU.
    NOTE: During the initial installation and configuration of the SATCOM system, during the ORT (with the approved GESs) is installed in the SDU. When the SATCOM system starts, it automatically makes a selection of an approved GES from the ORT. To add a new approved GES, you must change the ORT and install it again.
  3. Use the ORT editor to make a new ORT or change an existing ORT.
  4. Do close out.

Registered and/or unregistered trademarks of Bombardier Inc. or its subsidiaries. © 2015 Bombardier Inc. All rights reserved.