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Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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06/22/21

Message Overview:

Message Name:

VHF COM CANNOT TRANSMIT OR RECEIVE

Message Code: 231OBS005
Effectivity: All
System: VHF Communication
System Description: 23-11-00
Schematic Diagram: 23-11-00 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Wiring Diagram: 23-11-01 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Message Description:

The Very High Frequency Communication (VHF COM) System cannot receive and/or transmit data or one of its other functions is not available.

Possible Causes:

  • Very High Frequency (VHF) Communication Unit 1 (A1)
  • Very High Frequency (VHF) Communication Unit 2 (A2)
  • Very High Frequency (VHF) Communication Unit 3 (A226)
  • Very High Frequency (VHF) Antenna 1 (E15)
  • Very High Frequency (VHF) Antenna 2 (E16)
  • Very High Frequency (VHF) Antenna 3 (E56)
  • Very High Frequency (VHF) Communication In-line Filter (FL2)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

  • AW700-23-0499 - Use of Commercially Available Aviation Headsets

Forum Articles/Infoservice/Newsletter: None

Quick Links:

Operational Test of the VHF Communication System AMM 23-11-00-710-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Configuration Setting of the VHF Communication Units AMM 23-11-01-280-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Removal of the VHF Communication Unit AMM 23-11-01-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the VHF Communication Unit AMM 23-11-01-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Removal of the VHF Antennas AMM 23-11-05-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the VHF Antennas AMM 23-11-05-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Removal of the VHF Communication In-Line Filters AMM 23-11-09-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the VHF Communication In-Line Filters AMM 23-11-09-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Wire Repair - Maintenance Practices - ALL SPM 20-12-10-02 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Electrical Bonding Test SPM 51-80-00 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Troubleshooting Recommendations:

  1. Make sure the affected VHF COM unit is powered.

    1. If the affected VHF COM unit circuit breaker is set to OUT, set it to IN and do close out.
    2. If the circuit breaker is set to IN, continue with next step.

  2. Make sure that power is getting to the VHF COM unit by performing a voltage check at the affected VHF unit connector (Use SSM 23-11-00).

    1. If power is not present, investigate power source and wiring and rectify as required.
    2. If power is present, continue with next step.

  3. Apply full power to the A/C. The Power On Self Test (POST) will be performed automatically. After the POST stops, does the Radio Management Unit (RMU) display the RADIO TUNING page?

    1. If YES, go to step 8.
    2. If NO, continue with next step.

  4. Check if the active fault message CHK RMU 1 (2) is displayed.

    1. If YES, perform troubleshooting for 314OBS003 and do close out.
    2. If NO, continue with next step.

  5. Check if the active fault message CHK COM 1 (2) (3) UNIT is displayed.

    1. If YES, perform troubleshooting for 314OBS003 and do close out.
    2. If NO, continue with next step.

  6. Check if the active fault message RMU 1 (2) ERR is displayed.

    1. If YES, perform troubleshooting for 238OBS001 and do close out.
    2. If NO, continue with next step.

  7. Check if the active fault messages COM 1 (2) (3) ERR and COM 1 (2) (3) UNIT are displayed.

    1. If NO, do close out.
    2. If YES, continue with next step.

  8. Swap VHF COM unit. Is the fault still present?

    1. If NO, go to step 19.
    2. If YES, continue with next step.

  9. Disconnect the VHF COM 1 connector (A1P1), VHF COM 2 connector (A2P1), VHF COM 3 connector (A226P1), LGECU connector (A52AP1), VHF NAV 1 connector (A3AP1), VHF NAV 2 connector (A4AP1) and TCAS connector (A7CP1). Perform a continuity check of the wiring interface of the affected VHF COM unit as follows:
    VHF COM 1:

    From To Result
    WOW
    A1P1-83 A52AP1-F13
    SIMULCOM
    A1P1-35 A2P1-35
    A1P1-35 A226P1-35
    A1P1-24 A2P1-24
    A1P1-24 A226P1-24
    MUTUAL SUPPRESSION (MUT SUP)
    A1P1-94 A2P1-94
    A1P1-94 A3AP1-42
    A1P1-94 A4AP1-42
    A1P1-94 A7CP1-12

    VHF COM 2:

    From To Result
    WOW
    A2P1-83 A52AP1-E14
    SIMULCOM
    A2P1-35 A1P1-35
    A2P1-35 A226P1-35
    A2P1-24 A1P1-24
    A2P1-24 A226P1-24
    MUTUAL SUPPRESSION (MUT SUP)
    A2P1-94 A1P1-94
    A2P1-94 A3AP1-42
    A2P1-94 A4AP1-42
    A2P1-94 A7CP1-12

    VHF COM 3:

    From To Result
    BURST TUNE
    A226P1-26 Ground
    SIMULCOM
    A226P1-35 A1P1-35
    A226P1-35 A2P1-35
    A226P1-24 A1P1-24
    A226P1-24 A2P1-24

    1. If there is no continuity, repair defective wiring as required and do close out.
    2. If there is continuity, continue with next step.

  10. Access the MAINTENANCE LOG page on the RMU. Did one or more of the fault messages in the table below display as active or stored fault?

    RMU page
    (from MAINTENANCE
    LOG page)
    Fault Message Fault Code
    COM COMPUTER B2, B3
    COM COM RCVR A8, A9
    COM COM TUNE AA, A6, B1
    COM MODULATR AF
    COM OVERHEAT A7
    COM PWR SPLY A1, A2, A3, A4, A5
    COM SQUELCH AB, AC
    COM UNIT CODE ERR A5
    COM UNIT COMPUTER A4
    COM UNIT FPGA ERR B0
    COM UNIT RAM ERR A1, A2, A3, 2A
    COM UNIT RSB PRI AB
    COM UNIT RSB SEC AC
    COM UNIT RSB TX AD, AE
    COM UNIT STRAPS A6

    1. If YES, go to step 19.
    2. If NO, continue with next step.

  11. Did the following fault display as active or stored fault?

    RMU page
    (from MAINTENANCE
    LOG page)
    Fault Message Fault Code
    COM UNIT STRAPS A7

    1. If NO, go to step 15.
    2. If YES, continue with next step.

  12. Compare the given strap settings to those specified for the A/C configuration. Do the strap settings agree?

    1. If NO, rectify the strap settings using AMM task 23-11-01-280-801 and do close out.
    2. If YES, continue with next step.

  13. Perform a continuity check of the COM/NAV dual Straps of the affected VHF COM UNIT as follows:
    VHF COM 1 to STRAP Board 1:

    From To Result
    A1P1-102 A5-2
    A1P1-88 A5-6
    A1P1-16 A5-3
    A1P1-101 A5-7
    A1P1-43 A5-4

    VHF COM 2 to STRAP Board 2:

    From To Result
    A2P1-102 A6-2
    A2P1-88 A6-6
    A2P1-16 A6-3
    A2P1-101 A6-7
    A2P1-43 A6-4

    1. If there is no continuity, repair defective wiring as required and do close out.
    2. If there is continuity, continue with next step.

  14. Did the following fault display as active or stored fault?

    RMU page
    (from MAINTENANCE
    LOG page)
    Fault Message Fault Code
    COM UNIT COM XMTR 2D

    NOTE: This fault can identify a defective coaxial cable, in-line filter or antenna.

    1. If NO, go back to step 3 for fault confirmation. If fault is no longer present, do close out.
    2. If YES, continue with next step.

  15. Disconnect the VHF COM 1 Antenna connector (E15P1), VHF COM 2 Antenna connector (E16P1) and VHF COM 3 Antenna connector (E56P1). Perform a continuity check as follows:
    VHF COM 1:

    From To Expected Result Result
    A1P3
    Center conductor
    Ground Open
    A1P3
    Center conductor
    A1P3
    Outer conductor (Shield)
    Open
    A1P3
    Center conductor
    E15
    Center conductor
    Continuity
    A1P3
    Outer conductor (Shield)
    E15
    Outer conductor (Shield)
    Continuity

    VHF COM 2:

    From To Expected Result Result
    A2P3
    Center conductor
    Ground Open
    A2P3
    Center conductor
    A2P3
    Outer conductor (Shield)
    Open
    A2P3
    Center conductor
    E16
    Center conductor
    Continuity
    A2P3
    Outer conductor (Shield)
    E16
    Outer conductor (Shield)
    Continuity

    VHF COM 3:

    From To Expected Result Result
    A226P3
    Center conductor
    Ground Open
    A226P3
    Center conductor
    A226P3
    Outer conductor (Shield)
    Open
    A226P3
    Center conductor
    E56
    Center conductor
    Continuity
    A226P3
    Outer conductor (Shield)
    E56
    Outer conductor (Shield)
    Continuity

    1. If there is no continuity, repair or replace defective coaxial cable as required or replace defective in-line filter as required and do close out.
    2. If there is continuity, continue with next step.

  16. Refer to SPM 51-80-00 (Electrical Bonding Test) and perform a bonding test between the VHF antenna structure and aircraft structure.

    1. If bonding resistance is within limits, continue with next step.
    2. If bonding resistance is not within limits, rectify/replace as required and do close out.

  17. Perform the operational test of the VHF COM system.

    1. If system checks are good, do close out.
    2. If fault remains, continue with next step.

  18. Replace defective VHF COM unit.
  19. Do close out.
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