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Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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05/16/25

Message Overview:

Message Name:

UNABLE TO POWER THE AIRCRAFT WHILE DCPC FAN IS HEARD ACTIVE

Message Code: 246OBS004
Effectivity: All
System: Electrical Power
System Description: 24-60-00 - DC Electrical Load Distribution
Schematic Diagram: [ G5000 ]  [ Global Express ]  [ Global XRS ] SSM 24-32-00-101 - Battery System - Electrical Schematic
Wiring Diagram: [ G5000 ]  [ Global Express ]  [ Global XRS ] WM 24-32-00-1_001 - Sheet 1 - Avionics - ALL
[ G5000 ]  [ Global Express ]  [ Global XRS ] WM 24-32-01-1_001 - Sheet 1 - Avionics Battery - [9127-9158]
[ G5000 ]  [ Global Express ]  [ Global XRS ] WM 24-32-01-1_001 - Sheet 1 - Avionics Battery - ALL

Message Description:

With no external power applied to the aircraft and Battery (BATT) MASTER Switch set to OFF, the DC Power Center (DCPC) Fan can be heard running. When attempting to apply power to the aircraft, the power distribution system fails to respond. The aircraft remains unpowered.

Possible Causes:

  • Auxiliary Power Unit (APU) Start Contactor Assembly (ASCA) (A48)
  • DC Power Center (DCPC) (A63)
  • Associated Wiring

Troubleshooting Tips:

Advisory Wire/Service Bulletin: None

Full Throttle Blog/Forum Articles/Infoservice/Newsletter: None

Flight Operation Notifications Manual (FONM): None

Quick Links:

Grounding of the Aircraft [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM10-11-00-867-801
Removal of the Covers and Plugs [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM10-12-00-020-801
Installation of the Covers and Plugs [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM10-12-00-420-801
Standard Aircraft Configuration for Maintenance [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM12-00-00-867-801
Aircraft Walkaround (for Maintenance) [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM12-00-00-867-802
Connect Electrical Power to the Aircraft [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-00-00-861-801
Remove the Electrical Power from the Aircraft [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-00-00-861-802
Electrical/Electronic Safety Precautions [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-00-00-910-801
Electrostatic Discharge Safety Precautions [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-00-00-910-802
Removal of the Avionics Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-01-000-801
Installation of the Avionics Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-01-400-801
Operational Test of the Avionics Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-01-710-801
Removal of the APU Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-09-000-801
Installation of the APU Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-09-400-801
Operational Test of the APU Battery [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-32-09-710-801
Removal of the DC Power Center (DCPC) [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-61-00-000-801
Installation of the DC Power Center (DCPC) [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-61-00-400-801
Operational Test of the DC Power Center (DCPC) [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-61-00-710-801
Removal of the APU Starter-Contactor Assembly [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-62-05-000-801
Installation of the APU Starter-Contactor Assembly [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-62-05-400-801
Operational Test of the APU Starter-Contactor Assembly [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM24-62-05-710-801
Access to Active Faults [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM45-45-00-970-802
Access to Stored Faults [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM45-45-00-970-803
Access to System Diagnostics [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM45-45-00-970-804
Flight Deck Effect to Fault Correlations [ G5000 ]  [ Global Express ]  [ Global XRS ] AMM45-45-00-970-821
Wire Repair - Maintenance Practices - ALL [ G5000 ]  [ Global Express ]  [ Global XRS ] SPM20-12-10-02

Troubleshooting Recommendations:

  1. While you can hear the DCPC fan running, even though aircraft power is OFF, disconnect the APU Battery. Check if the DCPC fan running sound still be heard.

    1. If NO, go to step 7.
    2. If YES, continue with next step.

  2. Reconnect the APU Battery and disconnect the Avionics Battery to confirm the DCPC fan stops running.
  3. Reconnect the Avionics Battery and access the DCPC.
  4. One at a time, pull the circuit breakers on the DCPC to the 'OUT' position until you can hear the fan stop.
  5. Record what system the circuit breaker is feeding and troubleshoot that system and perform a wiring check.

    1. If wiring checks are not good, repair defective wiring as required and go to step 11.
    2. If wiring checks are good, continue with next step.

  6. Reconnect the APU Battery.
    NOTE: You may need a second person and means of communication for the following steps.
  7. Access the ASCA.
  8. One at a time, pull the circuit breakers on the ASCA to the 'OUT' position until you can hear the fan stop.
  9. Record what system the circuit breaker is feeding and troubleshoot that system and defective wiring. Repair/rectify as required and continue with next step.
  10. In order to clear a possible latched DCPC fault, you will need to perform the DCPC Virgin Start Procedure.
  11. Only once the Virgin Start procedure has been performed, apply power to the aircraft and make sure everything is functioning as it should.
    NOTE: Some circuit breakers may have been set to 'OUT' when the system had failed. You may need to check status of all the circuit breakers and make sure the aircraft is configured correctly.
  12. Make sure a detailed description of the fault is indicated on the MRA of the faulty LRU if applicable.
  13. Do close out.
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