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Troubleshooting
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Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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For AOG assistance contact:

CRC Montreal (YUL)
Quick Links

07/01/21

Message Overview:

Message Name:

AIR TRAFFIC CONTROL (ATC) TRANSPONDER SYSTEM NO DATA

Message Code: 345OBS002
Effectivity: All
System: Air Traffic Control (ATC) Transponder System
System Description: 34-54-00
Schematic Diagram: 34-54-00 [ Global Express ]  [ G5000 ]  [ GlobalXRS ]
Wiring Diagram: 34-54-01 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Message Description:

The Air Traffic Control (ATC) Transponder System cannot transmit or receive data.

Possible Causes:

  • Air Traffic Control (ATC) Transponder Module
  • Air Traffic Control (ATC) Antenna (Bottom) (E8)
  • Air Traffic Control (ATC) Antenna (Bottom) (E9)
  • Air Traffic Control (ATC) Antenna (Top) (E10)
  • Air Traffic Control (ATC) Antenna (Top) (E11)
  • Very High Frequency (VHF) Communication Unit 1 (A1)
  • Very High Frequency (VHF) Communication Unit 2 (A2)

Troubleshooting Tips:

Advisory Wire/Service Bulletin: None

Forum Articles/Infoservice/Newsletter: None

NOTE: The optional VHF COM unit 3 does not contain an ATC transponder module.

NOTE: When the radio system is initially energized (after a cold-start and during a WOW condition), it automatically starts the POST. The POST does an RMU test, RSB continuity test, and radio module test. The POST does not do a test of the antennas or coaxial cables.

Quick Links:

Removal of the VHF Communication Unit AMM 23-11-01-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the VHF Communication Unit AMM 23-11-01-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Connect Electrical Power to the Aircraft AMM 24-00-00-861-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Remove the Electrical Power from the Aircraft AMM 24-00-00-861-802 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Electrical/Electronic Safety Precautions AMM 24-00-00-910-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Operational Test of the Digital Bus System AMM 31-44-00-710-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Operational Test of the Air Traffic Control (ATC)
Transponder System
AMM 34-54-00-710-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Removal of the Air Traffic Control (ATC) Antennas AMM 34-54-01-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the Air Traffic Control (ATC) Antennas AMM 34-54-01-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Access to System Diagnostics AMM 45-45-00-970-804 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Safety Precautions - Maintenance Practices - ALL SPM 20-00-01-02 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Troubleshooting Recommendations:

  1. If the RMU display shows CHK NAV 1-2 UNIT on the SYSTEM TEST RESULTS page. Push the TST (test) pushbutton on the RMU to get the RADIO TEST RESULTS page from the SYSTEM TEST RESULTS page. Check if the RMU display shows ATC 1-2 ERR.
    NOTE: If the RMU display shows CHK RMU 1-2, or, if the RMU displays are magenta, perform the troubleshooting for the observed fault Radio Management Units and continue with next step.

    1. If the RMU display does not show DME 1-2 ERR, go to step 3.
    2. If the RMU display shows DME 1-2 ERR, continue with next step.

  2. Perform the operational test of the RSB part of the digital bus system. On the CAIMS PMAT, perform the IBIT of the RSB part of the digital bus system.

    1. If the results of the RSB test are not satisfactory, repair or replace the defective RSB wiring as required and do close out.
    2. If the results of the RSB test are satisfactory, continue with next step.

  3. On the RMU display, look on the applicable maintenance log page(s) for the messages as follows:

    Event Description Maintenance Page
    (Radio or cluster module)
    Event Code
    CHK OUTP Radio 49, 4A, 4B, 4C, 4D
    CODE ERR Cluster A5
    COMPUTER Cluster 06, 07, 08, 09, 86, 87, 88, 89, A4
    COMPUTER Radio 08, 09, 21, 22, 35, 89, A1, A2, B1, B5, BE
    DATA BUS Cluster 03, 04, 05, 83, 84, 85
    DATA BUS Radio 03, 04
    FPGA ERR Cluster B0, B6
    INTERFAC Radio 3D, BD, 3F,BF, C9, CA, CB, CC, CD, E0,
    E1, E2, E3, E4, E5, E6, E7, E8, E9
    INT TEMP Radio 26, A6
    PWR SPLY Radio 25, 27, 28, 29, 37, 38, 39, 58, 2A, 2B, 2C,
    2D, 3A, 3B, 3C, A5, A7, A8, A9, B7, B8,
    B9, D2, D3, D4, D6, D7, D8, D9, AA, AB,
    AC, AD, BA, BB, BC
    RAM ERR Cluster A1, A2, A3, 2A
    RECEIVER Radio B0, B6
    RSB PRI Cluster AB
    RSB SEC Cluster AC
    RSB TX Cluster AD, AE
    STRAPS Cluster A6
    XMITTER Radio 2E, 2F, AD, AE, AF, D5

    1. If the messages are not found, do close out.
    2. If one or more of the given messages are found, replace the VHF COM unit 1-2 and continue with next step.

  4. On the RMU display, look on the applicable maintenance log page(s) for the message as follows:

    Event Description Maintenance Page
    (Radio or cluster module)
    Event Code
    STRAPS Radio 32, 33, 34, 51, B2, B3

    1. If the given message is not found, do close out.
    2. If the given message is found, go to the ATC STRAPS page on the RMU that shows a list of straps that are cut (open) and check that the list of straps is correct for the aircraft configuration and continue with next step.

  5. On the RMU display, look on the applicable maintenance log page for the messages as follows:

    Event Description Maintenance Page
    (Radio or cluster module)
    Event Code
    XMITTER Radio 23, 24, A3, A4

    1. If the given messages are found, continue with next step.
    2. If the given messages are not found, do close out.

  6. Perform a visual inspection of the ATC antennas and related coaxial cables.

    1. If the defective components are not found after the visual inspection, do close out.
    2. If the defective components are found after the visual inspection, replace the DME antenna 1-2-3-4 and Coaxial Cable. Continue with next step.

  7. On the RMU display, look on the applicable maintenance log page for the messages as follows:

    Event Description Maintenance Page
    (Radio or cluster module)
    Event Code
    CHK TCAS Radio 42
    CHK DLPA Radio 43
    CHK DLPC Radio 44
    CHK ADC1 Radio 45
    CHK ADC2 Radio 46
    CHK CTL1 Radio 47
    CHK CTL2 Radio 48

  8. Do close out.
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