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(WARNING)
RED MESSAGE (CAUTION)
AMBER MESSAGE (ADVISORY)
CYAN MESSAGE (STATUS)
WHITE MESSAGE Require immediate crew attention. These messages are accompanied by flashing master warning, triple chime attenson with or without voice message or dedicated tone. Require immediate crew awareness and future crew action may be required in the form of alternate system selection or performance limitation. These message are accompanied by flashing master caution and a single chime. Indicate safe or normal system operation which require crew awareness, over and above the dark cockpit philosophy. Indicate minor failures or reduction in systems capability, which require no crew action.

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10/09/24

Message Overview:

Message Name:

PASSENGER DOOR - NOISE AT ALTITUDE

Identifier: 521OBS001
Effectivity: All
System: Passenger Door Control System
System Description: 52-11-00 - Passenger Door
Schematic Diagram: 52-11-00 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Wiring Diagram: 52-11-01 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Message Description:

A hissing or squealing noise emanates from the Passenger Door when in flight.

Possible Causes:

  • Door rigging
  • Door Seal
  • Seal Striker
  • Door Drains
  • Seal Carrier Tooling Holes

Troubleshooting Tips:

Advisory Wire/Service Bulletin:

Forum Articles/Infoservice/Newsletter:

Quick Links:

Operational Test of the Passenger Door AMM 52-11-00-710-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Functional Test of the Passenger Door Mechanism AMM 52-11-00-720-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Rigging of the Passenger Door AMM 52-11-00-820-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Rigging of the Passenger Door Actuator AMM 52-11-25-820-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Removal of the Passenger Door Seal AMM 52-11-37-000-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]
Installation of the Passenger Door Seal AMM 52-11-37-400-801 [ Global Express ]  [ G5000 ]  [ Global XRS ]

Troubleshooting Recommendations:

NOTE: Detailed troubleshooting recommendations are provided in the articles, refer to the Troubleshooting Tips.

  1. Inspect the door's seal and seal striker for damage, condition and contaminants.

    1. If damage or contamination is found, clean or replace as required and do close out.
    2. If inspection results are good, continue with next step.

  2. Make sure the door installation is properly rigged.

    1. If door rigging is required, perform rigging.
    2. If door is properly rigged, continue with next step.
      NOTE:Check for proper shimming of the forward swan neck hinge. Re-shim if required.

  3. Inspect the door drains to ensure the rubber flap is not missing or cracked. Also look for paint over-spray or FOD that will prevent the rubber flap from sealing. Repair/replace if required.
  4. Inspect the Seal Carrier Tooling Holes. Reseal if required.
  5. Inspect the door vent flap seal and adjust if required.
  6. Do close out.

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